What is ProCare Managed Services?

It is a better way to outsource your IT!

It is Proactive – an ounce of prevention is worth a pound of cure in a world that runs on technology! Our proactive approach places you and us on the same team with the same goals: computers that work and work well. That’s the proactive approach of ProCare!

It is Professional – our company was built on our core value of “do the right thing”. Honesty and integrity are very important to us. We are punctual and communicate well with our clients and within our own team.  We are accountable for our work and for the care of your network.

It is Protection – let us worry about IT, you run your business. We will make sure the backups are working, and all the computers are properly protected with antivirus software and firewall.  We will take all the “my computer is slow” and “my printer won’t print” calls for you!

How ProCare Managed Services Benefits YOU

 

Monitoring

We monitor your computers and servers 24/7/365. We also monitor your backups. Our goal is zero downtime for you and your staff. A productive office puts money in your pocket.

Security

We utilize a multi-layered approach to cyber security. Did you know that a full 80% of breaches target small businesses just because they don’t have the money to hire cyber security experts? Let our team be your technology experts.

Team of Professionals

With our team behind you, there’s no need to hire your own technology person. Our support for you does not take time off for sick or vacation days, plus we have an extensive skill set. That’s why teamwork is one of our core values.

Budget

ProCare give you access to full-time support without paying for full-time staff. Its predictable pricing structure makes it easier to budget your IT costs.

Commitment

We back all of our ProCare services with a service level agreement (SLA). The agreement outlines our commitment to our client, and guarantees our response time. Our goal is to be the partner that helps you grow your business. We guarantee your satisfaction and we will make it right!

Insurance Discount

YES! Most cyber insurance policies offer discounts for companies that utilize a managed services plan because they know managed services protects their clients’ technology. Check with your insurance agent today! Don’t have a policy? We know an agent that can help.

Ready to get out of  the tech support business and get back to working on YOUR business?

Click here to schedule your free consultation now!

 


Don’t Need Managed Services?

We do offer hourly rates! Many of our clients call us on an as-needed basis. We can also provide technical expertise for your in-house IT person for special technology projects, or provide site support if your IT person is sick or on vacation. We also act as a local resource for several national corporations whose IT staff is out of state.

Call us! We can help  (859) 245-0582

Our Expertise and Services

  • Outsourced business continuity and disaster recovery solutions with Datto
  • Network design and support including virtualization with both VMware and Hyper-V
  • Server installation and support
  • Desktop and server support
  • HIPAA and financial IT compliance
  • Network security
  • Video conference systems by Logitech
  • Office365 migrations
  • Wireless solutions
  • Cabling (copper & fiber)
  • Cisco support
  • Hardware and software sales
  • Phone systems (VoIP and Nortel)

Click here to see all the hardware
and software products we offer!